NewsHuffy Buzz E-Trike Recall: Model E4004 and Free Repair
A November 12 federal recall affects Buzz Cerana T2 electric tricycles whose rear wheels may detach. Owners can identify model E4004 and arrange the specified no-cost repair.
This is a source-linked desk explainer, not first-hand reporting. Research and drafting may use AI-assisted tools. Follow the cited source links and read our editorial and corrections policy.
Independent source-linked consumer safety explainer, not first-hand product testing. Research and drafting may use AI-assisted tools. See our editorial and corrections policy.
Representative licensed photograph of an unrelated bicycle wheel, not a recalled Buzz electric trike. Photo: Tima Miroshnichenko / Pexels.
Which Buzz electric tricycles are included?
The recall applies to the Buzz Cerana T2 pedal-assist e-trike, model E4004, according to the U.S. Consumer Product Safety Commission. It is gray, has BUZZ branding on both sides, three 24-inch wheels, a 500-watt motor and a 48-volt battery. Look for the model-number label near the pedals on the underside of the frame's downtube. Those characteristics help identify the affected model; do not rely on color alone.
These trikes were sold at independent bicycle shops across the United States and at BuzzBicycles.com between November 2024 and July 2026 for roughly $1,400 to $2,500. The recall is identified as 27-086. The number is the CPSC's recall identifier, not a claim that the announcement happened in calendar year 2027.
What happened, and how many riders were injured?
The safety problem is at the rear-wheel attachment: the wheels can become loose or separate from the rear frame, potentially causing a fall. As of the November 12 recall announcement, Huffy had received 12 reports of loose or detached rear wheels. The CPSC reported three injuries, including shoulder and wrist sprains, leg bruising and abrasions.
These are reported incidents, not a prediction that every unit will fail. Nevertheless, the regulator's instruction is to stop using the recalled trike immediately, even if its wheels currently appear secure. An ordinary visual check is not a substitute for the prescribed repair.
How to request the free axle replacement
Contact Huffy through the official Buzz Bicycles recall page, email service@huffy.com, or call 855-430-6240, Monday through Friday, 8 a.m.–5 p.m. Eastern. Have the model label and purchase information available if possible, and ask how the company wants the replacement performed.
Huffy says it will supply replacement rear axle assemblies at no cost, either directly to consumers or to a third party performing the repair. It will reimburse consumers up to $100 for third-party repair charges. This is a repair program; the official recall does not describe a general refund. If a shop quotes more than $100, confirm the payment arrangements with Huffy before authorizing work.
What should secondhand buyers and bike shops do?
Owners should check the E4004 label and stop riding until the remedy is completed. A secondhand purchase does not make a potential wheel-detachment hazard harmless. Ask the seller or repair shop for documentation of the recall remedy, and contact Huffy if the repair history is unclear. Shops handling an affected trike should follow the manufacturer's replacement instructions rather than assuming a routine wheel tightening resolves the recall.
The key distinction for readers comparing other bicycle recalls is that this case concerns the rear axle assembly on a specific electric tricycle. It is different from the Huffy BMX missing-chain-guard recall and the Vanderhall off-road vehicle seat-belt recall. For more current safety notices, browse U.S. consumer news.
Where can owners verify the recall?
Read the original federal recall notice for identification details, hazard language and the remedy. Independent industry publication Bicycle Retailer and Industry News also reported the recall on November 12. Information checked November 13, 2026. This is a source-linked consumer explainer, not first-hand product testing.