NewsHAIARA W5 PRO Power Bank Warning: Recall vs. Stop-Use
The federal safety warning is broader than the seller-specific recall. Here is how to identify the affected portable charger and why refund instructions depend on where it was purchased.
This is a source-linked desk explainer, not first-hand reporting. Research and drafting may use AI-assisted tools. Follow the cited source links and read our editorial and corrections policy.
Independent source-linked consumer-safety explainer, not first-hand product testing. Research and drafting may use AI-assisted tools. Read our editorial and corrections policy.
Representative licensed photograph of an unrelated portable power bank, not the recalled HAIARA W5 PRO. Photo: Eleonora Vokueva / Pexels.
Which HAIARA power banks are affected?
Both federal notices identify the HAIARA W5 PRO, a black portable charger marked “20W” on the front and “Model: W5 PRO” on the side. The warning concerns units without a side date code in YYYYMMDD format. Some purchase receipts, rather than the device itself, carry the HAIARA brand name. Check the model and date-code information carefully; do not assume that every power bank from every manufacturer is affected.
The broader CPSC warning covers products sold through Amazon.com and Newegg.com between January 2025 and October 2026. It lists about 210,000 units. That number is not the same as the smaller Mitrytech recall population.
Why are there two different federal notices?
On October 29, CPSC announced recall 27-056 covering about 11,000 W5 PRO chargers sold on Amazon by Mitrytech between May 2025 and September 2026. That recall provides a full-refund process through the participating seller. On November 5, CPSC issued warning 27-077 addressing roughly 210,000 units sold by multiple sellers. The agency says the manufacturer did not respond to requests for a recall, one seller had agreed to act, another had not responded and another refused.
This distinction matters: the wider stop-use warning is not a promise that every owner qualifies for Mitrytech's refund. Check your order history for the seller name before following refund instructions. The two federal notices describe overlapping products, not two quantities that should simply be added together.
What incidents has CPSC reported?
The agency reports approximately 600 fire, explosion or other thermal incidents, including three burn injuries and nine property-damage reports. These are reported incidents associated with the product, not a prediction that a particular owner's charger will fail. The lithium battery may ignite or explode, according to CPSC.
How can Mitrytech customers request a refund?
Buyers who purchased a covered W5 PRO on Amazon from Mitrytech should use the official October 29 CPSC recall notice and the seller's recall contact, HAIARArecall@outlook.com. CPSC says the process requires a photograph of the recalled unit marked “recalled” in permanent marker and confirmation of legally compliant disposal. Follow the official instructions; do not damage, puncture or dismantle the battery to document it.
Customers who purchased from another seller should follow the broader CPSC stop-use warning rather than assume the Mitrytech remedy applies. Save your order details and check for any later official seller-specific instructions.
How should an affected lithium-ion power bank be disposed of?
Stop using and charging the unit immediately. CPSC specifically says not to put the affected battery in household garbage, ordinary curbside recycling or retail battery-collection boxes. Instead, contact your municipal household hazardous waste facility before bringing it in to confirm whether it accepts defective lithium-ion batteries. If not, ask the municipality for safe local instructions. Do not give away or resell the charger.
For comparison with another recent electronics safety action, see our Bose speaker battery recall guide or browse U.S. consumer safety news. Different recalls have different remedies and should not be treated as interchangeable.
Where can owners verify the latest status?
The authoritative references are CPSC warning 27-077 (November 5) and CPSC recall 27-056 (October 29). The independent Harm Report consumer-safety account (November 8) also discusses the difference between the warning and the seller recall. The federal notices govern if third-party summaries differ.
Information reviewed November 12, 2026. This article provides practical consumer information, not a product inspection or legal guarantee of a refund.