NewsFTC Hims & Hers Lawsuit: Five More States Join
Arizona, Florida, Nebraska, Ohio and Wisconsin have joined a federal lawsuit accusing telehealth company Hims & Hers of misleading consumers about sensitive health data, subscription billing and cancellation. The allegations are disputed and have not been proven in court.
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Representative licensed photograph of a clinician using a laptop; it does not depict Hims & Hers, the FTC case, or an affected customer. Photographer: Tima Miroshnichenko / Pexels.
Which five states joined the Hims & Hers lawsuit?
The newly added plaintiffs are Arizona, Florida, Nebraska, Ohio and Wisconsin. They join the FTC, Utah and California acting through Los Angeles County Counsel. The amended complaint was filed in the U.S. District Court for the Northern District of California. The FTC says the added states assert violations of their own consumer-protection laws alongside the federal and previously pleaded claims.
This is an expansion of an existing lawsuit, not five separate settlements. The FTC's case docket identifies the proceeding as pending and lists the November 10 first amended complaint. The original federal complaint dates to July 29, 2026.
What does the FTC allege about health data and advertising?
According to the agency, Hims & Hers represented that customers' sensitive medical information would be protected while allegedly sharing information with advertising platforms, including Meta and Snap. The FTC's original complaint announcement describes alleged customer-list sharing and tracking technologies that transmitted some website events to third parties. These are government allegations, not established findings that any individual reader's records were shared.
Customers should distinguish the FTC's claims about marketing-data practices from a confirmed security breach. The November announcement does not identify a newly discovered hack, give an affected-user count, or announce that individual consumers are eligible for compensation.
What are the billing and cancellation allegations?
The FTC also alleges that some consumers supplied payment details while completing an online medical intake form and were charged for prescriptions or enrolled in recurring plans before the consultation they expected. The agency contends that refill timing and subscription cancellation were not adequately disclosed and that cancellation pathways were difficult to navigate.
The precise billing history of any account depends on its plan, order terms and transaction records. A customer who wants to review a charge can examine the order confirmation, renewal disclosures, account billing history and cancellation confirmation, then contact the company or their payment provider as appropriate. Those are practical recordkeeping steps, not proof of a legal violation.
How has Hims & Hers responded?
Reuters reported that a Hims & Hers spokesperson said the company would vigorously defend itself and disputed the underlying allegations. The case remains contested. An FTC complaint starts or advances litigation; it is not a judicial determination that the defendant broke the law.
The new filing broadens the group of government plaintiffs and the state-law theories at issue. It does not, by itself, establish damages, require customers to cancel treatment or create a claims deadline. Readers should be cautious of websites promising an immediate payout based solely on the amended complaint.
What should customers do now?
People concerned about subscription charges can preserve dated screenshots of plan terms, payment records and cancellation communications. Those worried about privacy can review the service's current privacy disclosures and account controls. The FTC's November 10 announcement and official case page are the authoritative places to track future filings or any eventual remedy.
For related context, read NewsTrendus' Hims & Hers third-quarter business report, or browse U.S. news and Latest News Articles. The financial-results story covers a separate corporate development and should not be confused with this pending consumer-protection lawsuit.
Source verification cutoff: November 11, 2026, 06:30 UTC. This is source-linked desk reporting, not legal advice. Allegations remain unproven unless established in court.